SHOPPING GUIDE

About Member registration

About Member registration
MIHARA YASUHIRO is free of monthly and annual fees.
If you register a new member and register your shipping address from My Page, you can save troublesome input at the time of purchase.
You can register your shipping address here.
Membership registration is required to make purchases.
Before registering, be sure to read the "Terms of Service" and "Handling of Personal Information" and accept and register.
> Register a new member
Unsubscribe
After logging in, go to "My page" and click "Unsubscribe".
All holding points and order history will be lost.
* Note: Once you unsubscribe, you cannot undo it. Please be careful.
About payment method
・Credit cards
VISA, MASTER are available.
The name of debit is described as "Mihara Yashiro".


・PayPal
Shop easily online without having to enter your credit card details on the website.
Your account will be charged once the order is completed.
To register for a PayPal account, visit the website paypal.com.
Please note that we are not able to refund the handling fee after the order is completed for any cancellation and refund due to the customer's request.


For your safety, security checks are taken on all payments made to us at the time of purchase.
Can't buy items in cart
For product purchases on PCs and smartphones, products will be secured when you proceed to the order completion screen.
Please keep in mind that it will not be secured when you put the item in the cart.
Items in stock may be sold out before the order is completed.
Please note on your shopping.
Period from order placement to product arrival
If the delivery date is not specified, it will usually be shipped 3-5 business days after the order is completed.
(Delivery may be delayed if you put it on Saturdays, Sundays and holidays.)
If your order is concentrated or due to shipping work, shipping may be delayed. Please be forewarned.
The shipping status can be confirmed at any time from the purchase history of My Page.

About Products

The design of the delivered product is slightly different
Since the photos of the pre-ordered products are taken as sample products, the specifications, processing, size, etc. may differ slightly from the actual products. Please note.
About Size
For the product size, see the size specifications listed on the product page.
The products of MIHARA YASUHIRO are measured in the flat state.
* Please note that the display size may vary slightly depending on the product or measurement position.
About repair
Basically, we do not accept repairs for scratches, dirt, damage, etc. that occurred under the customer.
Also, we do not basically repair products that have been used at least once.
In the unlikely event that there is a defective product and you wish to repair it, we will repair it. During the repair period, we will contact you after taking care of the product.
Please note that repair may not be possible after product confirmation.
Depending on the condition of the custody product, repair may take more than one month.

* We will repair in the best way, but we do not guarantee the same quality as new. Please note.

Shipping and delivery

NOTICE

Temporary suspension of acceptance and delivery delays of mail items destined to various countries/territories by EMS.
» Please see more.
Based on the current situation, we are currently accepting shipping via DHL.
You can see the details at the time of purchase.

Please check the delivery area before purchasing.
» Check DHL postage
» Check DHL country zone

PRICING and Customs duty
Prices for the products are NOT including shipping charges, the payment handling fee, customs and taxes of the customer's country.
All orders outside Japan could be subject to customs and taxes of the customer's country. Customers are responsible for these charges when contacted by shipper.
About EMS
Japan Post's Express Mail Service (EMS) is used for all international deliveries. EMS is easy, secure and is one of the fastest international shipping services, which can deliver up to 30kg luggage to more than 120 countries.

Please check the delivery area before purchasing.
» Check EMS postage
» Check EMS country zone

About order to delivery
If the delivery date is not specified, it will usually be shipped 3-5 business days after the order is completed.
(Delivery may be delayed if you put it on Saturdays, Sundays and holidays.)
If your order is concentrated or due to shipping work, shipping may be delayed. Please be forewarned.
After the order is completed, if there is any defect in the product due to inspection before delivery, we may not be able to prepare the ordered item and we may cancel the order.
Please understand it.
Delivery may be delayed due to delivery conditions and traffic conditions during the busy season of the delivery company, the year-end and New Year holidays, bad weather.
Cancellation, exchange and return
We are not able to accept cancellations, exchanges and returns after we confirm the orders.

No cancellations will be accepted for customer’s personal reasons such as mistaken orders.
Please make sure to check the details of your order before making payment.
After you receive the products, we are not able to accept returns for the reasons such as incorrect size and mistaken impression of the product.
Exchanges or refunds will be accepted only if the product delivered is not what you ordered or is defective for reasons attributable to us.
Please contact us with order number and details of the return or exchange within seven days after delivery of the product.
We will bear shipping costs in such a case.

Etc

Contact Us
If you have any questions that are not resolved by the FAQ, please contact us from here. In some cases, it may take some time (3-5 business days) to respond, so please check the FAQ as well.